What information may be collected
We may collect your personal identification information in different ways, including, without limitation, when you visit our website, fill in contact or booking form, subscribe to our newsletters or otherwise enter your information on our website, or when you fill in application for services at the Shop or otherwise provide your information in person. Depending on the intended actions, some of the requested information can be mandatory and some optional. If you do not wish to provide the mandatory data, you will not be able to receive some of the services.
On the website we may ask, in particular, for the following personal information: your name, email address and phone number. However, you can visit our website without providing any of your personal information. When ordering services or purchasing the products from our Shop, you may be asked to provide some of your personal information, including but not limited to, your full name and ID data, email address and phone number, home address and address of your stay in Portugal, payment card details (if applicable). Don’t worry, we will not sell or share this data. Your personal information is used exclusively to render you the services in the best way.
When you visit our website we may also collect some of non-personal identification information. This information may include, in particular, your IP address, location, browser and other technical information. We may use this information in order to analyze the use of our website, improve its content, make it more user-friendly and administer it in other way. Our website may use “cookies”. In such a case your web browser places cookies on your hard drive for record-keeping purposes and tracking information about you. This is a standard practice and most of the websites use it. You can anytime delete cookies from your computer or you can choose in your browser’s settings to notify you every time cookies are being sent, or you can turn off cookies completely. However, if you disable cookies, some functions on the website may not work properly. We may also use third parties services, in particular, Google Analytics, which helps us to learn about our website visitors and their activity, so we can improve it for you. This service is also using cookies.
When you provide us with your personal information we consider and assume that you grant your consent for us to collect and use your personal information. If you don’t want us to keep and use any of your information, you may withdraw your consent at any time by writing us at firstname.lastname@example.org or mailing us.
How we use this information
We may use your personal information for different purposes, in particular, to provide services for you in the best way, to process your order and transaction, to deliver information that might be useful to you and to contact you regarding administrative notices, to improve customer service, to personalize user experience, to improve our website, as well as for marketing purposes. From time to time we may send you informational e-mails, in particular, regarding our products, services, promotional offers and other updates that we think will be interesting for you. If you do not wish to receive such information from Magic Board Center you can send us an e-mail at email@example.com, specifying which information you don’t want to receive.
Changing your personal information
You may change your personal information by contacting us. You may ask to have your personal information deleted, however, it may be impossible to remove completely information about the provided services and performed transactions, as well as to delete information about past actions made on the website (because of regular backups).
How do we protect your information
In order to protect your personal information we take reasonable safety measures and follow current best practices to make sure it is not improperly accessed, disclosed, lost or misused. Our website is scanned and updated on a regular basis for security holes.
Unfortunately, when using the Internet there is never a guarantee to have data transmission being 100% secure. Therefore, you acknowledge that privacy and security of any information exchanged between you and us through our website cannot be guaranteed and thus any of this data may be viewed by a third party beyond our control.
In order to provide interesting and valuable information for our visitors, the website may use links to websites of third parties. If you click on this links you access these websites at your own risk. We are not responsible for the privacy practices and information contained on other sites and advise you to read their privacy statements.
Your acceptance of this policy and terms of services
By using this website and services provided by Magic Board Center, you agree and express your acceptance of its policy and terms of service.
By using services provided by Magic Board Center you confirm that you are fully aware of Coronavirus/COVID-19 infection (hereinafter “Covid-19”) and declare that you follow all the recommended safety measures, that you are not experiencing any symptom of illness such as cough, shortness of breath or difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, or new loss of taste or smell. You acknowledge that Magic Board Center can not guarantee that you will not become infected with Covid-19 while being in the premises of Magic Board Center, buying and/or renting its equipment, using other of its services or by practicing any of the activities offered by Magic Board Center. You agree that you are fully and personally responsible for your own safety and actions while using the services of Magic Board Center. With full knowledge of the risks involved, by using our services you release, waive, discharge Magic Board Center, its employees and affiliated persons from any and all liabilities, claims, demands, actions, and causes of action whatsoever, directly or indirectly arising out of or related to any loss, damage, injury, or death, that may be experienced directly or indirectly by you and related to Covid-19 while using any services or participating in any activity offered by Magic Board Center.
If you do not agree to the policy, please do not use our website and our services. You acknowledge and agree that it is your responsibility to review this page regularly and become aware of any changes.
Photos of surfers, waves and repaired/customised boards were provided by Surf Photos Portugal. It is prohibited to use these pictures without an expressed permission of Surf Photos Portugal.
Photos of SUPs from drone were provided by Juli Ilina.
Screenshots of maps are made from Google Maps.
Official photos of boards, wetsuits and logos are taken from official websites of the respective brands. Other photos of boards were made by Surf Photos Portugal. It is prohibited to use it without an expressed permission of Surf Photos Portugal.
Most icons on the website, including the ones on “Home”, “Rentals” and “Surfboard shop” pages are designed by Freepic from www.flaticon.com and licensed by Flaticon Basic License. Icon “Test” is amended by adding a word “Test” below.
Icon “Keep the Magic” (shaka sign) on “Rentals” page is made by Zurb from www.flaticon.com and licensed by CC 3.0 BY.
Icon “Advice” (info sign) on “Home” page is made by Daniel Bruce from www.flaticon.com and licensed by CC 3.0 BY.
Icon “Surfboard accessories” (fin) on “Home” page is made by Surf Photos Portugal. It is prohibited to use it without an expressed permission of Surf Photos Portugal.
ASAE arbitration center in Algarve:
In case of dispute the consumer may resort to the Algarve Consumer Arbitration Centre, with site in: Nest Companies, Edificio ANJE, Penha Road, 3rd floor, room 26, 8000 Faro, or through firstname.lastname@example.org. Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve: http://www.consumoalgarve.pt
Livro de Reclamações
The complaint can be submitted through the online platform www.livroreclamacoes.pt